Recent Posts

SERVPRO of Chesapeake North Gives to Local Women's Shelter

3/15/2019 (Permalink)

Community SERVPRO of Chesapeake North Gives to Local Women's Shelter We believe "It Takes a Village" at SERVPRO of Chesapeake North.

SERVPRO of Chesapeake North and several of its employees collected women and children's clothing to give to a local women's shelter.

Our Textile restoration department cleaned the collected items, categorized, and boxed the items to deliver the boxes to the shelter. 

Due to the nature of necessary security and non-disclosure of the facility, we were not able to take photographs, but the director was thrilled and very appreciative for our continued support. 

Let SERVPRO Remove the Water From Your Chesapeake Home

3/15/2019 (Permalink)

When water invades your Chesapeake home, quick action needs to be taken in order to get matters under control and your life back to normal.  When water is left to soak into and remain, the greater the water damage and the repair.

SERVPRO of Chesapeake North handles water damage with an inventory of equipment with large and powerful pumps that we can submerge enabling a quicker extraction of the floodwater.  Our machinery will raise the interior temperature so that evaporation happens at a precise rate.

Our trained technicians and supervisors determine the best drying method to utilize to maintain the quality of the water damaged area and product.  For instance if a wooden floor is dried out too quickly or with extreme temperatures, the floor can be ruined.  Our motto is to restore, not replace.  This is beneficial to not only the homeowner but to your insurance company too as it helps to save money.  

After the extractor has removed the water, smaller hand-held equipment is used to remove the remaining water found in crevices and baseboards.  Once the water has been removed, the drying process begins for the remaining surface dampness and porous household items with the use of our desiccant machines and air movers.  An Air Scrubber, our portable filtration system can be used to help clean the air of any contaminants such as dust, gasses, or chemicals in any area.

When your Chesapeake home floods, call us your local SERVPRO at 757-465-9700 24/7.  We will help get your life back to normal and help make it "Like it never even happened."

Be Aware When You Find Mold in Your Home

3/5/2019 (Permalink)

Mold Remediation Be Aware When You Find Mold in Your Home Mold Remediation in Chesapeake

Mold happens because of excessive amounts of moisture either caused by a flood or a plumbing accident or poor circulation.  Whichever the reason, the proper way to handle mold damage is with mold remediation.   The complex process involves tasks like water extraction, spore containment, and air filtration.

Mold can be dark green, gray, or black with a fuzzy, velvety look and have a musty smell.  Mold can begin to grow in as little as 24 -48 hours depending on the level of humidity in the home.  Typically, the spores begin to colonize in 3 to 12 days and become visible in about 18-21 days.  When you first see the mold in your home, we suggest that you complete these tasks.

  • Examine You and Your Family for Symptoms as prolonged exposure to mold might cause health problems such as eye irritation, headaches, sneezing, sore throats and in some severe cases, skin rashes. When in doubt, seek the advice of your doctor.
  • Assess the Mold Problem to see how far the mold has spread and call an IICRC (Institute of Inspection, Cleaning and Restoration Certificate) company, SERVPRO.
  • Schedule a Professional Visit regardless of the area of mold because Improper handling can cause the mold spores to spread.
  • Find the Mold Source to determine if you have a plumbing or HVAC leak, or a lack of circulation problem, like with a malfunctioning dehumidifier. This information will also help the mold remediation specialist determine how far the mold might extend.
  • Contact your Insurance Company immediately following Water Damage making them aware and then the professionals can be sent to cleanup and restore to help prevent further damage.

 If you see mold, ask for the mold remediation specialists in Chesapeake since 1996.  We work with your insurance company and are available 24 hours a day, 7 days a week and holidays.  Learn more about all our cleaning services by visiting our website or call us at 757-465-9700. #HereToHelp

Water Heater Safety. . . Get to Know Your Water Heater

2/28/2019 (Permalink)

Water Damage Water Heater Safety. . . Get to Know Your Water Heater Water & Fire Damage Cleanup & Restoration in Chesapeake

When it comes to your water heater, the old saying “out of sight, out of mind”, should not be taken lightly.  Water heater failure can cause flooding and even a fire and the following water heater safety tips can help to prevent a catastrophe.    Nationwide Insurance suggests that getting to know your water heater parts and routine maintenance can help to keep your water heater safe and help avoid a disaster. 

Water heater parts

A residential water tank can hold 40 to 60 gallons and needs to withstand typically 50 to 100 psi,  Steel tanks are tested to handle 300 psi and have glass liners to keep rust out of the water, and insulation to surround the tank.  Other parts to become familiar include:

  • A dip tube to let cold water into the tank
  • A thermostat to control the temperature of the water that is inside of the tank
  • A pipe to drain hot water out of the tank
  • Heating elements like those found inside of an electric oven
  • A drain valve to allow you to drain the tank to move it or replace the elements
  • A temperature or release valve that helps keep the tank from exploding
  • A sacrificial anode rod, screwed into the top of your water heater and protects your heater from rusting

Some important facts to remember about your water heater.

Pulling up on the pressure relief valve or temperature valve handle to make sure water flows freely out and stops when you let go of the handle can help prevent tanks from exploding and should be tested annually.

Temperature settings vary on residential tanks, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.  This temperature helps to kill germs and prevent children from being scalded.  When you go on vacation, set the temperature lower to save money and reduce risk of problems while away.

Venting is important as a poor draft can cause fumes and carbon monoxide to reenter a room instead of exiting. Make sure the vent goes straight up and out without any dips and is the same diameter as the tank’s draft diverter.

Flushing the hot water through the drain valve annually will help to remove sediment buildup.

Extinguish the pilot light when handling flammable liquids or aerosol.  If the water heater is in the garage, raise it to that the pilot light is 18” above the floor.  This is to help prevent ignition of gasoline vapors that collect near the floor.

Strapping your water heater can help prevent it from falling over which could sever a gas line and cause an explosion.

Insulation may help reduce heat loss on the hot water pipe and “sweating” on the cold-water pipe. 

 Should you need water or fire damage cleanup and restoration in Chesapeake, call your 24-hour emergency service company, operating since 1996.

Power Outage Kit

2/12/2019 (Permalink)

Storm Damage Power Outage Kit SERVPRO of Chesapeake North 757-523-9700

Power Outage Kit

The American Red Cross suggests that every household have an emergency preparedness kit for your home and for your car.  Unfortunately, only a little more than a half of the homes in the U.S. have an emergency kit.

Your power outage kit can start with a duffle bag or a backpack.  Depending on the situation, the kit can be a 3-day supply for an evacuation or a 2-week supply for home.  The kit should include at least a gallon of water per person, per day, canned food, a can opener, flashlights, batteries, a first aid kit, personal hygiene items, a multi-purpose tool, and medications, and copies of personal documents such as proof of address, deed/lease, passports, birth certificates, and insurance policies.  A printed list of emergency phone numbers and of family and friends.  The needs of all family members including your pets should be considered when building your emergency kit.  Learn more about what you need in a survival kit.

We will continually bring you more tips and information on how to best be prepared in case of disaster.  Should you find yourself with a water damage disaster from a broken pipe or from a damaged water tank in your home or business, call the team that has been serving the Chesapeake area for over 20 years.  Call SERVPRO of Chesapeake North 24/7, 365 to help you when emergency strikes.  #SERVPROChesN #PowerOutageKit #AlwaysHereToHelp

Winter Storm Preparation

12/26/2018 (Permalink)

Storm Damage Winter Storm Preparation Winter storm damage cleanup in Chesapeake Photo courtesy of PropertyCasualty360

Winter storm preparation can help to eliminate costly repairs caused when your home or office is not protected from severe cold, snow, and ice.

Protect your roof and inspect gutters, flashing, and even your chimney.  Snow on the rooftop sounds nice in a song but it’s not nice when the snow melts and causes an ice dam. Winter storm preparation can help prevent costly water damage. Pipes may burst because they’re in unheated, unprotected spaces without being insulated. Water damage can happen when your attic isn’t well ventilated or insulated.  Doing so helps expel the warm air from inside the house and refresh it with cooler outside air which helps prevent condensation from occurring that can lead to mold and mildew, structural damage and ice dams. 

Read more tips about How to Protect Your Home From Winter Storms from our friends at USAA Insurance.

If your Chesapeake home or business is damaged from a winter storm, take immediate action to prevent additional damage to your property and call SERVPRO of Chesapeake North  at 757-465-9700 the professionals with the winter storm experience and expertise, and the resources to remediate damage caused by winter weather.

What is a Furnace or Fireplace Puffback?

12/18/2018 (Permalink)

Cleaning What is a Furnace or Fireplace Puffback? Soot damage cleanup in Chesapeake

What is a Furnace or Fireplace Puffback?

Laughing at someone in a movie whose face has just been engulfed with black soot after standing in front of a fireplace is one thing, but in the real world when you hear that distinctive loud wuff sound, it turns into something else altogether, not so funny.  When your fireplace or furnace creates a puff of soot inside of your home, often called a puffback, suddenly you have a real sooty problem that needs to be handled quickly.

When a puffback happens, soot and oil residue can literally cover every surface that it can reach.  Puffbacks normally happen around this time of year when furnaces and fireplaces are fired up, no pun intended, after being dormant all summer.

In a furnace, a puffback is usually caused by a buildup of excess fuel, oil, even dirt or dust in the ignition chamber.  The buildup prevents oxygen from reaching the combustion chamber.  When the ignition flame in the furnace pulls in the rush of oxygen it needs to ignite, the result is a powerful explosion of soot and oil that can even come out of the wall or floor vents.

In a fireplace or woodstove puffback, the cause can be like the furnace, however, the cause is most likely a problem in the chimney.  There is usually a buildup of ash and leftover residue clumped in the chimney that creates an uneven air flow of oxygen and carbon dioxide.  The kindling and wood have plenty of fuel, but the oxygen it needs to burn is stuck above the chimney blockage.  The fire will eventually correct the imbalance by sucking in a large amount of oxygen all at once, igniting the excess fuel in the fireplace and the buildup in the chimney all at once.  The force of the ignition pushes ash and soot out of the fireplace.

Puffbacks can usually be prevented by routine chimney and furnace maintenance.  If you experience soot or smoke damage in Chesapeake, call SERVPRO of Chesapeake North at 757-465-9700.

Before Winter Arrives. . . Don’t Let Pipes Freeze

12/4/2018 (Permalink)

Storm Damage Before Winter Arrives. . . Don’t Let Pipes Freeze Water pipes burst in Chesapeake.

Before Winter Arrives. . . Don’t Let Pipes Freeze

A major home maintenance disaster is bad enough in itself, but when several disasters happen all at once, well that’s a nightmare.  Especially when your water pipes freeze because not only do you have to call a plumber, but that crack in your pipe can spew up to 250 gallons of water a day, causing flood damage, serious structure damage, and the immediate potential for mold damage.

The causes of frozen pipes are quick and sudden drops in temperature, poor insulation, and thermostats that are set too low.  Now is the time when the temps are warmer to prepare your home and here are a few preventive precaution steps.

  • Insulate your pipes in your crawlspace and in your attic. Exposed pipes are vulnerable, and the more insulation, the better.
  • Use approved and tested insulation products for use intended, either indoors or outdoors and make sure to follow the manufacturers’ instructions.
  • Seal those leaks near or around the pipes. Electrical wiring outlets, dryer vents, and pipes can be caulked or insulated to keep out the cold air.  The least little opening during severe cold weather can cause a pipe to freeze.
  • Disconnect garden hoses before winter and if you can drain water from indoor pipes that lead to outside faucets and shut off the valve. This can help prevent that little bit of inside pipe from freezing.

If you have water or flood damage, call us at 757-465-9700, Your 24Hr. Emergency Service.

Commercial Emergency Planning in Chesapeake

11/20/2018 (Permalink)

Commercial Commercial Emergency Planning in Chesapeake Commercial Emergency Planning in Chesapeake

The Best Way to Reduce Business Interruption Following a Disaster is to Plan for it NOW.

By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.   All your contacts, your property manager, engineers’ info, etc. accessible at the touch of a button.

SERVPRO® of Chesapeake North offers complimentary ERP services to commercial business owners and facilitators.

Your ERP with SERVPRO® will include:           

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in an emergency
  • A guide to help get you back into your building following a disaster
  • Establishes SERVPRO® of Chesapeake North as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call Missy Burns at SERVPRO® of Chesapeake North at 757-465-9700 today to get started!

Cooking Fire Safety

11/7/2018 (Permalink)

Fire Damage Cooking Fire Safety Kitchen Fire Restoration in Chesapeake

Cooking Fire Safety

Cooking is the leading cause of home fires and home fire injuries.   Travelers Insurance offers these safe cooking behaviors to help keep you and your family safe.

Never leave your cooking equipment unattended while cooking, turn it off.

Don’t wear loose clothing, roll up your sleeves.

Keep your cooking area clean and remove any items that may explode or catch fire, like a paper or kitchen towel, oven mitt, non-dairy creamer, or flour.

Remove any grease buildup from your cooking area. 

Keep a fire extinguisher in the cooking area.  Be sure to have the correct type of extinguisher and know how to properly use it.  

Don’t throw hot grease into the garbage.  Let it cool and harden then dispose of it.

Don’t store food items in your oven.  People forget that there is food in there and it could catch fire when preheating. 

What do you do if you do have a cooking fire? 

Your safety comes first.  Leave the scene if you aren’t sure if the fire is safe enough to combat, call 911 for help.  The fire department will control the fire.

If the fire is small and you are going to attempt to extinguish it, call 911 for help first.  The fire can get out of control quickly and having help on the way is safer.

Never throw water on a grease fire, smother it.  Watch how the water will turn to burning steam and the oil will splash and spread the fire.  If you can, use a mitt to carefully slide a lid onto the pan and safely turn off the heat source.  Don’t attempt to remove the pan until the fire is out and the pan has had time to cool.

Keep the door closed for an oven or microwave fire and turn off the heat and electrical source.  Don’t open the door until the flames are gone.

If you suffer fire damage, call us for your Fire Damage Restoration in Chesapeake